We make The Deuce of Spades and MoonLight tents Warranty | TheTentLab


As a very small company, I can't offer a money-back-no-matter-what warranty. But I'm very customer service minded so let me say this:

• The tents are made of the finest materials available so nothing should go wrong in a manufacturing defect kind of way. And YES, the polyurethane coatings are polyETHER based so you won’t have them degrade, get sticky, peel and come off years down the road. These tents are absolutely top notch in every way. I'm a well-known tent designer. Why in the world would I ever offer any less than great products?
• I will do everything I reasonably can to take care of a problem.
• I can fix poles and provide replacement parts – I'll even have a few spare rainflies. As part of my design work I already have LOTS of pole parts and fittings and I'm quite free with them.

That said, there are limits to what I can do, but I'm not sure what to say they are. My basic attitude is that if there's a problem or even difficulties with something, I want to help. This project is the first time in many years that I get to talk directly with users of my designs. I value that quite a lot and look forward to years of hearing from you, my Customer. This isn't a fly-by-night thing for me.

More and more MCS sufferers are considering MoonLight tents. Despite a pretty darned good track record on this, there's no guarantee they'll work for a given person. So the tents are returnable for a refund (less shipping) provided the tents are still in new condition. Even washing the tent once is allowed (see

I made the Moonlights to be cherished for many years. It's super important to me that the tent and the customer are a great match and I'll take steps like this to help make that happen. I even help customers resell their used tents. Our facebook page works wonders for that:
I know it's unusual for a manufacturer to help a customer re-sell their tent but I'm not in this just to make a buck.